Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Sorella Atelier! Throughout the site, the terms "we", "us" and "our" refer to Sorella Atelier. Sorella Atelier operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Sorella Atelier is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You represent and warrant that all the information you provide (email, billing, shipping) is correct, current, and complete. You are solely responsible for maintaining the security of your account and for all activity occurring under your credentials.
SECTION 2 - OUR PRODUCTS
We strive for accuracy; however, please note that colors or product appearance may differ due to device settings and screen configurations. We do not warrant that the quality of any products purchased will meet your expectations or be an exact match to the rendered images. All product descriptions and prices are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.
SECTION 3 - ORDERS AND BILLING
When you place an order, it constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason. Your order is not accepted until we confirm it via email. You agree to provide current, complete, and accurate purchase and account information for all transactions. You represent that you are authorized to use the payment method provided.
SECTION 4 - PRICES AND CUSTOMS
Prices do not include shipping, handling, or taxes unless stated. For international orders (USA), you, the customer, are the importer of record and are responsible for any applicable import duties, customs fees, or local taxes that may be applied by your country’s authorities upon arrival.
SECTION 5 - SHIPPING AND DELIVERY
Sorella Atelier operates under a direct-to-consumer model. Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing, or international logistics. Once the product is transferred to the carrier, the risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content included in the Services (text, graphics, logos, images) is the property of Sorella Atelier or its licensors and is protected by international copyright and intellectual property laws. You may use the Services for personal, non-commercial use only.
SECTION 7 - RELATIONSHIP WITH SHOPIFY
Sorella Atelier is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. You acknowledge that Shopify is not responsible for the products, the sales, or any injury/loss resulting from your transactions with Sorella Atelier.
SECTION 8 - THIRD-PARTY LINKS AND TOOLS
We may provide access to third-party tools (like tracking apps) or links to third-party websites. We have no control over these and are not liable for any harm or damages related to their use.
SECTION 9 - ERRORS AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors or inaccuracies related to pricing, promotions, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 10 - PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose, to infringe upon our intellectual property, to transmit viruses, or to collect the personal information of others. Violation of these terms will result in immediate termination of your Services.
SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Services and all products are provided 'as is' and 'as available' without any warranties of any kind, either express or implied. In no case shall Sorella Atelier, our directors, officers, or affiliates be liable for any injury, loss, claim, or any direct/indirect damages arising from your use of the Services or any products procured through the site.
SECTION 12 - INDEMNIFICATION
You agree to indemnify and hold harmless Sorella Atelier and its affiliates from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to your breach of these Terms or your violation of any law.
SECTION 13 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.
SECTION 14 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Spain. You agree that any legal action arising out of these terms shall be filed only in the courts located in Valencia, Spain (or the owner's legal jurisdiction).
SECTION 15 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or change any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.
SECTION 16 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at ciao@sorellaatelier.com.
Sorella Atelier
Legal Representative: J. A. Rodriguez Unguru
Email: ciao@sorellaatelier.com
Phone: +34 623 286 863
Business Address: Calle Fernando Pérez Ojeda, 5, 03130 Santa Pola, Alicante, Spain